Terms & Conditions

1.1       “Aironaut Customs” shall mean Aironaut Customs Brokers Limited, or any agents or employees thereof.

1.2       “Customer” shall mean the customer, any person acting on behalf of and with the authority of the customer, or any person purchasing goods from Aironaut Customs.

1.3       “Goods” shall mean all goods, chattels, or services, provided by Aironaut Customs to the customer, and shall include without limitation all custom broker services and freight forwarding, landed casting reports, all charges for labour and work, hire charges, insurance charges, or any fee or charge associated with the supply of goods by Aironaut Customs to the customer.

1.4       “Price” shall mean the cost of the goods as agreed between Aironaut Customs and the customer subject to clause 4 of this contract.

2.1       Any instructions received by Aironaut Customs from the customer for the supply of goods shall constitute acceptance of the terms and conditions contained herein.

3.1       The customer authorises Aironaut Customs to collect, retain and use any information about the customer, or for the purpose of assessing the customer’s credit worthiness, enforcing any rights under this contract, or marketing any goods and services provided by Aironaut Customs to any other party.

3.2       The customer authorises Aironaut Customs to disclose any information obtained to any person for the purposes set out in clause 3.1.

3.3       Where the customer is a natural person the authorities under clauses 3.1 and 3.2 are authorities or consents for the purposes of the Privacy Act 1993.

4.1       Where no price is stated in writing or agreed to orally the goods shall be deemed to be sold at the current amount as such goods are sold by Aironaut Customs at the time of the contract.

4.2       The price may be increased by the amount of any reasonable increase in the cost of supply of the goods that is beyond the control of Aironaut Customs between the date of the contract and delivery of the goods.

5.1       Payment for goods shall be made in full on or before the 20th day of the month following the date of the invoice, or on receipt of delivery of goods, whichever is the earlier unless otherwise stated in writing(“the due date”).

5.2       Interest may be charged on any amount owing after the due date at the rate of 2.5% per month or part month.

5.3       Any expenses, disbursements and legal costs incurred by Aironaut Customs in the enforcement of any rights contained in this contract shall be paid by the customer, including any reasonable solicitor’s fees or debt collection agency fees.

5.4       Receipt of a cheque, bill of exchange, or other negotiable instrument shall not constitute payment until such negotiable instrument is paid in full.

6.1       Where a quotation is given by Aironaut Customs for goods:

7.1       The goods remain at Aironaut Customs’s risk until the delivery to the customer, but when title passes to the customer pursuant to clause 9.1 of this contract the goods are at the customer’s risk whether delivery has been made or not.

7.2       Delivery of goods shall be deemed complete when Aironaut Customs gives possession of the goods for delivery to the customer, or possession of the goods is given to a common carrier, or other bailee for the purposes of transmission to the customer.

7.3       The time agreed for delivery shall not be an essential term of this contract unless the customer gives written notice to Aironaut Customs  making time of the essence.

7.4       Where Aironaut Customs delivers goods to the customer by instalments and Aironaut Customs fails to deliver one or more instalments the customer shall not have the right to repudiate the contract but shall have the right to claim compensation as a severable breach.

8.1       The customer authorises Aironaut Customs to contract either as principal or agent for the provision of goods that are the matter of this contract.

8.2       Where Aironaut Customs enters into a contract of the type referred to in clause 8.1 it shall be read with and form part of this agreement and the customer agrees to pay any amounts due under that contract.

9.1       If the goods are ascertained and in a deliverable state, title in the goods passes to the customer when the customer has made payment for all goods and services supplied by Aironaut Customs.

9.2       Where the customer has not paid for any goods in its possession property  such goods shall remain with Aironaut Customs and:

9.2.1  The goods shall be held by the customer as bailee; and

9.2.2  If the goods are attached, fixed, or incorporated into any property of the customer, by way of any manufacturing or assembly process by the customer or any third party, title in the goods shall remain with Aironaut Customs until the customer has made payment for all goods, and where those goods are mixed with other property so as to be part of or a constituent of any new goods, title to these new goods shall deemed to be assigned to Aironaut Customs as security for the full satisfaction by the customer of the full amount owing between Aironaut Customs and customer.

9.3       The customer gives irrevocable authority to Aironaut Customs to enter any premises occupied by the customer, at any reasonable time, to remove any goods not paid for in full by the customer.  Aironaut Customs shall not be liable for costs, damages or expenses or any other losses incurred by the customer or any third party as a result of this action, nor liable in contract or in tort or otherwise in any way whatsoever.

10.1     No claim relating to delivery of goods shall be considered unless made within 24 hours of delivery.

10.2     The customer shall be deemed to have accepted the goods unless the customer notifies Aironaut Customs otherwise within 48 hours of delivery of the goods to the customer.

11.1     Except as otherwise provided by statute Aironaut Customs shall not be liable for:

11.1.1  Any loss or damage of any kind whatsoever whether suffered or incurred by the customer or another person whether such loss or damage arises directly or indirectly from goods or services or advice provided by Aironaut Customs to the customer and without limiting the generality of the foregoing of this clause Aironaut Customs shall not be liable for any consequential loss or damage of any kind including without limitation any financial loss; and

11.1.2  Except as provided in this contract Aironaut Customs shall not be liable in contract, or in tort, or otherwise for any loss, damage, or injury beyond the value of the goods provided by Aironaut Customs to the customer; and

11.1.3  The customer shall indemnify Aironaut Customs against all claims of any kind whatsoever however caused or arising and without limiting the generality of the foregoing of this clause whether caused or arising as a result of the negligence of Aironaut Customs or otherwise, brought by any person in connection with any matter, act, omission, or error by Aironaut Customs its agents or employees in connection with the goods.

12.1     The guarantees contained in the Consumer Guarantees Act 1993 are excluded where the customer acquires goods or services from Aironaut Customs for the purposes of a business in terms of section 2 and 43 of that Act.

13.1     The customer agrees that Aironaut Customs may exercise a general lien against any goods or any property belonging to the customer that is in the possession of Aironaut Customs for all sums outstanding under this contract and any other contract to which the customer and company are parties.

13.2     If the lien is not satisfied within 7 days of the due date Aironaut Customs may having given notice of the lien at its option either:

13.2.1  Remove such goods or property and store them in such a place and in such a manner as Aironaut Customs shall think fit and proper and at the risk and expense of the customer; or

13.2.2  Sell such goods or property or part thereof upon such terms as it shall think fit and apply the proceeds in or towards discharge of the lien and costs of sale without being liable to any person for damage caused.

14.1     No representation, condition, warranty or premise expressed or implied by law or otherwise applies to goods except where goods are supplied pursuant to the Consumer Guarantees Act 1993 or except where expressly provided to the customer at the time of sale HOWEVER no warranty shall exceed that given by the manufacturer.

14.2     Aironaut Customs does not provide any warranty that the goods are fit and suitable for the purpose for which they are required by the customer and shall not be liable if they are not.

15.1     Aironaut Customs shall, without any liability, and without any prejudice to any other right it has in law or equity, have the right by notice to suspend or cancel in whole or in part any contract for the supply of goods to the customer if the customer fails to pay any money owing after the due date or the customer commits an act of bankruptcy as defined in section 19 of the Insolvency Act 1967.

15.2     Any cancellation or suspension under clause 15.1 of this agreement shall not affect Aironaut Customs’s claim for money due at the time of cancellation or suspension or for damages for any breach of any terms of this contract or the customer’s obligations to Aironaut Customs under this contract.

16.1     The customer shall not assign all or any of its rights or obligations under this contract without the written consent of Aironaut Customs.

16.2     Aironaut Customs shall not be liable for delay or failure to perform its obligations if the cause of the delay or failure is beyond its control.

16.3     Failure by Aironaut Customs to enforce any of the terms and conditions contained in this contract shall not be deemed to be a waiver of any of the rights or obligations Aironaut Customs has under this contract.

16.4     The law of shall apply to this contract except to the extent expressly negatived or varied by this contract.

16.5     Where the terms of this contract are at variance with the order or instruction from the customer, this contract shall prevail.

16.6     If any provision of this contract shall be invalid, void or illegal or unenforceable the validity existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.

16.7     Any dispute or difference between us and you arising under or connected with the goods or the terms of this contract shall be settled by Arbitration as provided in the Arbitration Act 1996 or any amendments thereto.

16.8     Copyright of these conditions is vested in NZ Cashflow Services Limited.  Unauthorised copying or use is strictly prohibited.  All rights reserved.

Terms of Trade

Privacy Policy

Aironaut Customs Brokers Limited respects your right to online privacy, and we take privacy concerns very seriously.

We use the information we collect from you to process your orders, to provide an enhanced and more personalized service and to inform you of new services from Aironaut.

We promise we will not make any of the information you provide to us available to third parties for marketing purposes. We may however use third party tracking mechanisms that store data offsite to track user behavior, though this data does not identify an individual user by name and will only be used by Aironaut for internal purposes to improve our service. In the event of a merger, consolidation, or sale or transfer of all or substantially all of the assets or business of Aironaut (a Successor), one of the assets which would generally be transferred is the information we collect from our customers and members. However, theuse of this information by any Successor would still be governed by the terms of this privacy policy.

You can alter account information such as change of address and contact details by logging in using your chosen username and password. If you would like to request your account to be closed, please contact us.

We may disclose any information you provide to Aironaut (i) when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this web site or to process any purchases you make or conduct any promotions you participate in; (iii) to protect the rights or property of Aironaut, its users, Sponsors, Providers, Licensors, or Merchants.

If you have any additional questions or concerns about our privacy policy or how we use the data we collect, feel free to contact us and we would be happy to answer any questions.

Sea Freight Glossary

All Risk

All Risks Coverage, a type of marine insurance, is the broadest kind of standard coverage, but excludes damage caused by war, strikes, and riots.
Back to top of screen

Alongside

A phrase referring to the side of a ship. Goods to be delivered alongside are to be placed on the dock or lighter within reach of the transport ship’s tackle so that they can be loaded aboard the ship. Goods are delivered to the port of embarkation, but without loading fees.
Back to top of screen

Bill of Lading (B/L)

Bills of lading are contracts between the owner of the goods and the carrier. There are two types. A straight bill of lading is nonnegotiable. A negotiable or shipper’s order bill of lading can be bought, sold, or traded while goods are in transit and is used for many types of financing transactions. The customer usually needs the original or a copy as proof of ownership to take possession of the goods.
Back to top of screen

Bonded Warehouse

The Customs Service authorises bonded warehouses for storage or manufacture of goods on which payment of duties is deferred until the goods enter the Customs Territory. The goods are not subject to duties if reshipped to foreign points.
Back to top of screen

Breakbulk Vessel

A general cargo vessel designed to efficiently handle un-containerised cargo. Vessels are usually self-sustaining in that they gave their own loading and unloading machinery.
Back to top of screen

Carnet

A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries for display, domonstration or other purposes without paying import duties or posting bonds.
Back to top of screen

Clean Bill of Lading

A receipt for goods issued by a carrier with an indication that the goods were received in apparent good order and condition, without damages or other irregularities.
Back to top of screen

Commercial Invoice

The commercial invoice is a bill for the goods from the seller to the buyer. These invoices are often used by governments to determine the true value of goods for the assessment of customs duties and are also used to prepare consular documentation. Governments using the commercial invoice to control imports often specify its form, content, number of copies, language to be used, and other characteristics.
Back to top of screen

Consignee

The person or firm named in a freight contract to whom goods have been consigned or turned over. For export control purposes, the documentation differentiates between an intermediate consignee and an ultimate consignee.
Back to top of screen

Consignment

Delivery of merchandise from an exporter (the consignor) to an agent (the consignee) under agreement that the agent sell the merchandise for the account of the exporter. The consignor retains title to the goods until sold. The consignee sells the goods for commission and remits the net proceeds to the consignor.
Back to top of screen

Cost and Freight (C&F)

Cost and Freight (CFR) to a named overseas port of import. Under this term, the seller quotes a price for the goods that includes the cost of transportation to the named point of debarkation. The cost of insurance is left to the buyer’s account. (Typically used for ocean shipments only. CPT, or carriage paid to, is a term used for shipment by modes other than water.) Also, a method of import valuation that includes insurance and freight charges with the merchandise values.
Back to top of screen

Cost, Insurance and Freight (CIF)

Cost, insurance, and freight (CIF) to a named overseas port of import. Under this term, the seller quotes a price for the goods (including insurance), all transportation, and miscellaneous charges to the point of debarkation for the vessel. (Typically used for ocean shipments only. CIP, or carriage and insurance paid to, is a term used for shipment by modes other than water.)
Back to top of screen

DDP

While the term "Ex Works" signifies the seller’s minimum obligation, the term "DDP – Deliver Duty Paid", when followed by words naming the buyer’s premises, denotes the other extreme — the seller’s maximum obligation. The term "Deliver Duty Paid" may be used irrespective of the mode of transport. If the parties wish that the seller should clear the goods for import but that some of the cost payable upon the import of the goods should be excluded — such as value added tax (GST) and/or other similar taxes — this should be made clear by adding words to this effect (e.g., "exclusive of GST and/or taxes").
Back to top of screen

DDU

Deliver Duty Unpaid, referring to DDP except buyer pays for the import duty.
Back to top of screen

Delivery Instructions

Provides specific information to the inland carrier concerning the arrangement made by the forwarder to deliver the merchandise to the particular pier or steamship line. Not to be confused with Delivery Order which is used for import cargo.
Back to top of screen

Demurrage

Excess time taken for loading or unloading a vessel, thus causing delay of scheduled departure. Demurrage refers only to situations in which the charter or shipper, rather than the vessel’s operator, is at fault.
Back to top of screen

Duty

A tax imposed on imports by the customs authority of a country. Duties are generally based on the value of the goods (ad valorem duties), some other factors such as weight or quantity (specific duties), or a combination of value and other factors (compound duties).
Back to top of screen

Ex Works (…named place) (EXW)

A term of sale in which for the quoted price, the seller merely makes the goods avaliable to the buyer at the seller’s "named place" of business. This trade term places the greatest responsibility on the buyer and minimum obligations on the seller. The Ex Works term is often used when making an initial quotation for the sale of goods without any costs included.
Back to top of screen

FCL or CY

Full Container Load, also known as CY. CY is the abbreviation of Container Yard. When the term CY to CY, it means full container load all the way from origin to destination.
Back to top of screen

Federal Maritime Commission

The FMC is an independent agencys which regulates oceanborne transportation in the foreign commerce and in the domestic offshore trade of the United States.
Back to top of screen

Flat Rack Containers

Especially for heavy loads and over-dimensional cargo. Containers do not have sides or a top. This allows easy fork-lift and crane access.
Back to top of screen

Forty Feet Equivlent Unit (FEU)

Back to top of screen

Free Alongside Ship

Free Alongside Ship, FAS, at a named port of export. Under FAS, the seller quotes a price for the goods that includes charges for delivery of the goods alongside a vessel at the port of departure. The seller handles the cost of unloading and wharfage; loading, ocean transportation, and insurance are left to the buyer. FAS is also a method of export and import valuation.
Back to top of screen

Free Carrier (FCA)

Free Carrier, FCA, to a named place. This term replaces the former "FOB named inland port" to designate the seller’s responsibility for the cost of loading goods at the named shipping point. It may be used for multimodal transport, container stations, and any mode of transport, including air.
Back to top of screen

Free On Board (FOB)

Common price term used in international trade meaning seller’s responsible for the cost of goods is to the point of loading it to the vessel deck or aircraft loading deck. The risk of loss of or damage to the goods is transferred from the seller to the buyer when the goods have been so delivered. FOB normally comes with port of loading either airport or sea port.
Back to top of screen

Freight for All Kinds(FAK)

FAK is a shipping classification. Goods classified FAK are usually charged higher rates than those marked with a specific classification and are frequently in a container which includes various classes of cargo.
Back to top of screen

Freight Carriage … paid to

Like C & F, "Freight/Carriage paid to …" means that the seller pays the freight for the carriage of the goods to the named destination. However, the risk of loss of or damage to the goods, as well as of any cost increases, is transferred from the seller to the buyer when the goods have been delivered into the custody of the first carrier and not at the ship’s rail. The term can be used for all modes of transport including multi-modal operations and container or "roll on-roll off" traffic by trailer and ferries. When the seller has to furnish a bill of lading, waybill or carrier’s receipt, he duly fulfills this obligation by presenting such a document issued by the person with whom he has contracted for carriage to the named destination.
Back to top of screen

Freight Carriage … and Insurance paid to

This term is the same as "Freight/Carriage Paid to …" but with the addition that the seller has to procure transport insurance against the risk of loss of damage to the goods during the carriage. The seller contracts with the insurer and pays the insurance premium.
Back to top of screen

Freight Forwarder

An independent business which handles export shipments for compensation. At the request of the shipper, the forwarder makes the actual arrangements and provides the necessary services for expediting the shipment to its overseas destination. The forwarder takes care of all documentation needed to move the shipment from origin to destination, making up and assembling the necessary documentation for submission to the bank in the exporter’s name. The forwarder arranges for cargo insurance, makes the necessary overseas communications, and advises the shipper on overseas requirements of marking and labeling.
Back to top of screen

Gateway

In the context of travel activities, gateway refers to a major airport or seaport. Internationally, gateway can also mean the port where customs clearance takes place.
Back to top of screen

Import License

A document required and issued by some national governments authorising the importation of goods.Also referred as import permit. With such documentation, customs clearance can be conducted.
Back to top of screen

Incoterms

Maintained by the International Chamber of Commerce (ICC), this codification of terms is used in foreign trade contracts to define which parties incur the costs and at what specific point the costs are incurred. (also see incoterm chart)
Back to top of screen

Insurance Certificate

This certificate is used to assure the consignee that insurance is provided to cover loss of or damage to the cargo while in transit.
Back to top of screen

Integrated Carriers

Carriers that have both air and ground fleets; or other combinations, such as sea, rail, and truck. Since they usually handle thousands of small parcels an hour, they are less expensive and offer more diverse services than regular carriers.
Back to top of screen

Intermediate Consignee

An intermediate consignee is the bank, forwarding agent, or other intermediary (if any) that acts in a foreign country as an agent for the exporter, the purchaser, or the ultimate consignee, for the purpose of effecting delivery of the export to the ultimate consignee.
Back to top of screen

Intermodal

Movement of goods by more than one mode of transport, ie. airplane, truck, railroad and ship.
Back to top of screen

Irrevocable Letter of Credit

A letter of credit in which the specified payment is guaranteed by the issuing bank if all terms and conditions are met by the drawee. It is as good as the issuing bank.
Back to top of screen

LCL

Less than Container Load, consolidated container load.
Back to top of screen

Letter of Credit

A financial document issued by a bank at the request of the consignee guaranteeing payment to the shipper for cargo if certain terms and conditions are fulfilled. Normally it contains a brief description of the goods, documents required, a shipping date, and an expiration date after which payment will no longer be made. An Irrevocable Letter of Credit is one which obligates the issuing bank to pay the exporter when all terms and conditions of the letter of credit have been met. None of the terms and conditions may be changed without the consent of all parties to the letter of credit. A Revocable Letter of Credit is subject to possible recall or amendment at the option of the applicant, without the approval of the beneficiary. A Confirmed Letter of Credit is issued by a foreign bank with its validity confirmed by a U.S. bank. An exporter who requires a confirmed letter of credit from the buyer is assured payment from the U.S. bank in case the foreign buyer or bank defaults. A Documentary Letter of Credit is one for which the issuing bank stipulates that certain documents must accompany a draft. The documents assure the applicant (importer) that the merchandise has been shipped and that title to the goods has been transferred to the importer.
Back to top of screen

Marine Cargo Insurance

Broadly, insurance covering loss of, or damage to, goods at sea. Marine insurance typically compensates the owner of merchandise for losses in excess of those which can be legally recovered from the carrier that are sustained from fire, shipwreck, piracy, and various other causes. Three of the most common types of marine insurance coverage are "free of particular average" (f.p.a.), "with average" (w.a.), and "All Risks Coverage."
Back to top of screen

Packing List

A shipping document issued by shipper to carrier, Customs and consignee serving the purposes of identifying detail information of package count, products count, measurement of each package, weight of each package, etc.
Back to top of screen

Pro Forma Invoice

An invoice provided by a supplier prior to the shipment of merchandise, informing the buyer of the kinds and quantities of goods to be sent, their value, and important specifications (weight, size, and similar characteristics). When an importer applys for Letter of Credit as the means of payment, a Pro Forma Invoice from the beneficiary of such Letter of Credit, usually the exporter, is required by the L/C issuing bank.
Back to top of screen

Project Cargo

This is a term normal referred to when shipping cargo air or sea, which does not fall within standard methods. Ie over-height, or oversize cargo which requires special equipment and handle.
Back to top of screen

Roll-on, Roll-off (RORO)

A type of ship designed to load & discharge cargo which rolls on wheels or tracks.
Back to top of screen

Shipping Mark

The letters, numbers or other symbols placed on the outside of cargo to facilitate identification.
Back to top of screen

Shipping Weight

Shipping weight represents the gross weight in kilograms of shipments, including the weight of moisture content, wrappings, crates, boxes, and containers (other than cargo vans and similar substantial outer containers).
Back to top of screen

Tare Weight

The weight of a container and/or packing materials without the weight of the goods it contains.
Back to top of screen

Through Bill of Lading

A single bill of lading covering receipt of the cargo at the point of origin for delivery to the ultimate consignee, using two or more modes of transportation.
Back to top of screen

Transshipment

Transshipment refers to the act of sending an exported product through an intermediate country before routing it to the country intended to be its final destination.
Back to top of screen

Twenty-Foot Equivalent Unit (TEU)

TEU is a measure of a ship’s cargo-carrying capacity. One TEU measures twenty feet by eight feet by eight feet — the dimensions of a standard twenty-foot container. An FEU equals two TEUs.
Back to top of screen

Ultimate Consignee

The ultimate consignee is the person located abroad who is the true party in interest, receiving the export for the designated end-use.
Back to top of screen

Value for Customs Purposes Only

The U.S. Customs Service defines "value for Customs purposes only" as the value submitted on the entry documentation by the importer which may or may not reflect information from the manufacturer but in no way reflects Customs appraisement of the merchandise.
Back to top of screen

War/Strike Clause

An insurance provision that covers loss due to war and/or strike.
Back to top of screen

Wharfage

A charge assessed by a pier or dock owner for handling incoming or outgoing cargo.
Back to top of screen
 

Partners

Karman Shipping

Air flight Glossary

Air WayBill

Partners

Karman Shipping